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We don’t want to keep you hanging, waiting for someone to answer the phone. That’s why we believe that live chat and other means of internet communication can solve problems more efficiently. We Are working very hard on getting live chat up and running as soon as possable.

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This form is for non-customers only. For pre-sale questions, account access issues, or support, please call (480) 624-2500.

    We don’t want to keep you hanging, waiting for someone to answer the phone. That’s why we believe that live chat and other means of internet communication can solve problems more efficiently.

    FAQs

    Have questions? We've got answers.

    Millions of customers rely on our domains and web hosting to get their ideas online.

    Simple Jimbo is a comprehensive web hosting platform that offers a range of services to help individuals and businesses establish and maintain their online presence. From domain registration to website building tools and server hosting, Simple Jimbo provides everything you need to get your website up and running smoothly.

    Simple Jimbo offers a variety of services including domain registration, website hosting, email hosting, SSL certificates, website building tools, and server hosting solutions. Whether you’re a small business looking to launch your first website or a large enterprise in need of robust hosting infrastructure, Simple Jimbo has you covered.

    Simple Jimbo employs state-of-the-art infrastructure and technologies to ensure maximum reliability and uptime for your website. Our servers are housed in secure data centers with redundant power supplies and network connections to minimize downtime. Additionally, we monitor our systems 24/7 and employ proactive measures to prevent and mitigate any potential issues.

    Yes, you can transfer your existing domain to Simple Jimbo easily. Simply initiate a domain transfer request through your Simple Jimbo account, and our team will guide you through the process step by step. Once the transfer is complete, you’ll be able to manage your domain alongside your other Simple Jimbo services.

    Simple Jimbo accepts a variety of payment methods including credit/debit cards, PayPal, and bank transfers. You can choose the payment method that is most convenient for you during the checkout process when purchasing hosting plans or other services.
    Yes, Simple Jimbo provides intuitive website building tools that allow you to create professional-looking websites without any coding knowledge. Our drag-and-drop interface makes it easy to customize your site’s layout, add content, and choose from a variety of templates to suit your needs.
    Simple Jimbo offers comprehensive support to help you with any issues or questions you may have. Our support team is available 24/7 via live chat, email, and phone to assist you with technical issues, account management, billing inquiries, and more. We strive to provide timely and helpful assistance to ensure your experience with Simple Jimbo is smooth and hassle-free.
    Security is a top priority at Simple Jimbo, and we take numerous measures to protect your website and data from threats. This includes regular security audits, firewalls, DDoS protection, SSL certificates for encrypted communication, and automatic backups to safeguard your content in case of unforeseen events.
    Yes, you can easily upgrade your hosting plan with Simple Jimbo as your website traffic and resource needs increase. Simply log in to your Simple Jimbo account and choose the desired upgrade option. Our flexible hosting plans allow you to scale your resources seamlessly without any downtime or disruption to your website.
    Yes, Simple Jimbo offers a money-back guarantee on hosting plans purchased directly from us. If you’re not satisfied with our services for any reason, you can request a full refund within the specified refund period, typically 30 days from the date of purchase. Please refer to our terms of service for more information on our refund policy.